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HIPPA Compliance Statement

At Fortis Physical Therapy and Pelvic Health, your privacy and security are our top priorities. We understand the importance of confidentiality when it comes to your health information. Our HIPAA Compliance Statement outlines how we protect and manage your personal data, ensuring that all information you share with us is secure, confidential, and handled with the utmost care, in full compliance with federal regulations.

Fortis Physical Therapy and Pelvic Health doing a pelvic assessment

Effective Date: January 27, 2025
 

At Fortis Physical Therapy and Pelvic Health ("we," "us," or "our"), we are committed to protecting the privacy and security of your health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws. This statement outlines how we safeguard Protected Health Information (PHI) and your rights regarding your health information.

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1. Our Commitment to Your Privacy

We are dedicated to maintaining the confidentiality, integrity, and availability of your PHI. All employees, contractors, and business associates are trained on HIPAA requirements and are obligated to adhere to strict privacy and security standards.

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2. How We Protect Your PHI

We implement robust administrative, physical, and technical safeguards to ensure the security of your health information, including:
 

  • Encryption: All electronic PHI (ePHI) is encrypted during storage and transmission.

  • Access Control: Access to PHI is restricted to authorized personnel who require it for their work.

  • Secure Systems: We use secure systems and technologies to store and manage your information.

  • Regular Audits: Periodic audits and risk assessments are conducted to identify and address potential vulnerabilities.
     

3. Your Rights Under HIPAA

As a patient, you have the following rights concerning your PHI:
 

  • Access to Records: You may request access to your medical records and obtain a copy in a format of your choice.

  • Amendments: You may request corrections or updates to your health information if you believe it is inaccurate or incomplete.

  • Restrictions: You may request restrictions on how your PHI is used or disclosed, subject to certain limitations.

  • Confidential Communication: You may request that we communicate with you through alternative means or at a specific location.

  • Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by us.
     

4. Permitted Uses and Disclosures of PHI

We may use or disclose your PHI for purposes permitted by HIPAA, including:
 

  • Treatment: To provide and coordinate your healthcare services.

  • Payment: To obtain payment for services rendered.

  • Healthcare Operations: For internal administrative purposes, such as quality improvement.

  • Legal and Public Health Requirements: As required by law or to protect public health and safety.
     

5. How to File a Complaint

If you believe your privacy rights have been violated, you have the right to file a complaint with us or the U.S. Department of Health and Human Services (HHS). To file a complaint with us, please contact:

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Fortis Physical Therapy and Pelvic Health
430 Woodruff Rd., Suite 325
Greenville, SC, 29607
Phone: (864) 501-4456
Email: stephanie@fortisgreenville.com
 

We will investigate all complaints promptly and without retaliation.
 

6. Updates to This Statement

We reserve the right to update this HIPAA Compliance Statement at any time to reflect changes in our practices or legal requirements. Any updates will be posted on our website and will take effect immediately upon posting.

Take the First Step Toward Feeling Your Best

Your path to feeling better starts here. At Fortis Physical Therapy and Pelvic Health, we believe in providing personalized care that focuses on your unique goals and challenges. We take the time to listen, understand your needs, and design treatment plans specifically tailored to help you regain strength, mobility, and confidence. Whether you're recovering from an injury, managing a health condition, or simply looking to improve your overall well-being, our experienced team is here to guide you every step of the way. Let’s work together to begin your journey to better health today.

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